TERMS & CONDITIONS

Effective Date

15 September 2026

Welcome to the website of Little Penang Kafé and Bunga Kantan website (“Website”), operated by Little Penang Restaurant Kafé and Bunga Kantan by Little Penang Kafé (“we,” “our,” or “us”).

By accessing, browsing, or using this Website, or by engaging with our content on any associated social media platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please refrain from using our Website and social media channels immediately.

1. About This Website 

This Website is provided for informational purposes only, including but not limited to:

  • Restaurant information
  • Menus
  • Promotions
  • Events
  • Locations
  • Contact information
  • Customer stories
  • News and updates

The Website does not facilitate:

  • Online food ordering
  • Table reservations
  • Online payment

2. Accuracy of Information 

We strive to ensure all information published is accurate.

However, we do not guarantee that:

  • Menu items are always available
  • Prices remain unchanged
  • Promotions are ongoing
  • Operating hours remain the same

Information may change without prior notice.

3. Images and Food Presentation

Images displayed on this Website are for illustrative purposes only. While we aim to represent our food and dining experience as accurately as possible, actual presentation, appearance, portion, colour and ingredients may vary.

Food images may be professionally photographed, styled, retouched or enhanced for visual presentation. As a result, the actual food served may differ slightly from the images shown on the Website and our social media channels.

4. Promotions 

Promotions displayed are subject to:

  • Availability
  • Participating outlets
  • Campaign period
  • Additional terms where applicable

We reserve the right to modify or end any promotion without prior notice.

5. Intellectual Property 

Unless otherwise stated, all content, including the following, is owned by or licensed to us:

  • Logos
  • Brand names
  • Photography
  • Videos
  • Graphics
  • Illustrations
  • Articles
  • Menus
  • Website design

No content may be copied, reproduced, modified or distributed without prior written consent.

6. User Feedback 

Users may voluntarily submit feedback through our Website.

By submitting feedback, you agree that:

  • The information provided is accurate.
  • It does not contain unlawful, defamatory, abusive or offensive material.
  • We may contact you regarding your submission.
  • We may use your feedback internally to improve our services.

We reserve the right to remove or disregard inappropriate submissions.

7. Testimonials 

From time to time, we may publish customer testimonials on our Website or social media.

Testimonials may originate from:

  • Feedback forms
  • Offline customer interviews
  • Customer events
  • Email correspondence
  • Google Reviews (where publicly available)

Testimonials may be edited for grammar, length and clarity, provided that their original meaning and intent are not altered.

Where appropriate, we may publish the following details:

  • First name
  • Initials
  • City
  • Photograph (only with permission)

8. Google Reviews 

Our Website may feature publicly available Google Reviews.

These reviews remain the opinions of individual customers and do not necessarily represent our views.

Google Reviews remain the intellectual property of their respective authors and Google.

9. Social Media 

These Terms also apply to interactions through our official social media channels.

Including but not limited to:

  • Facebook
  • Instagram
  • TikTok
  • Xiaohongshu (RedNote)
  • LinkedIn
  • YouTube

Users agree not to:

  • Post offensive content
  • Harass others
  • Spam
  • Impersonate another person
  • Publish false or misleading information
  • Infringe intellectual property rights

We reserve the right to remove comments or block users who violate these guidelines.

10. Third-Party Links 

Our Website may contain links to external websites.

We are not responsible for the conduct or operations of third-party websites, including but not limited to:

  • Their content
  • Their privacy practices
  • The accuracy of any information they publish
  • Their availability or functionality

11. Limitation of Liability 

To the maximum extent permitted by Malaysian law, we shall not be liable for:

  • Website interruptions
  • Technical errors
  • Loss of data
  • Indirect damages
  • Reliance on Website information

12. Governing Law 

For any enquiries regarding this Privacy Policy or your personal data, please contact:

Little Penang Restaurant & Bunga Kantan

Email: [Insert Email]

Phone: [Insert Phone Number]

Website: www.littlepenangkafe.com.my & www.bungakantan.com.my

These Terms shall be governed by the laws of Malaysia.

Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

 

13. Changes 

We may revise these Terms & Conditions at any time.

Updated versions will be published on this Website.

Continued use constitutes acceptance of the revised Terms.