PRIVACY POLICY

Effective Date

4 August 2026

Little Penang Restaurant and Bunga Kantan (“we,” “our,” or “us”) value your privacy and are committed to protecting your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect 

We may collect personal information, including:

Contact Form

  • Name
  • Email address
  • Phone number
  • Message

Feedback Form

  • Name (optional)
  • Contact details (optional)
  • Feedback
  • Visit details

Website Usage

Automatically collected information may include:

  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent
  • IP address
  • Cookies

2. How We Use Your Information 

Your information may be used to:

  • Respond to enquiries
  • Improve customer service
  • Improve our restaurants
  • Analyse website traffic
  • Respond to feedback
  • Improve user experience
  • Communicate updates, if requested

We do not sell your personal information.

3. Customer Testimonials 

With your permission, we may publish your:

  • Testimonial
  • First name
  • Initials
  • Photograph
  • General location

If testimonials are collected offline, we will obtain your consent before publication.

4. Google Reviews 

Our Website may display Google Reviews.

These reviews are publicly available information provided through Google.

We do not modify the opinions expressed by reviewers.

5. Cookies 

We may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyse visitor behaviour
  • Improve website functionality

You may disable cookies through your browser settings.

Some features may not function properly if cookies are disabled.

6. Social Media 

If you interact with us on social media, we may receive publicly available information including:

  • Username
  • Profile name
  • Comments
  • Messages
  • Likes
  • Shares
  • Photos or videos you tag us in

Such information will only be used to:

  • Respond to enquiries
  • Repost content (with permission, where appropriate)
  • Engage with our community
  • Improve customer experience

7. Third-Party Services 

We may use trusted third-party services including:

  • Google Analytics
  • Google Maps
  • Meta (Facebook & Instagram)
  • TikTok
  • YouTube

These services have their own privacy policies.

We encourage users to review them separately.

8. Data Security 

We implement reasonable administrative, technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Disclosure
  • Loss
  • Misuse
  • Alteration

However, no internet transmission is completely secure.

9. Data Retention 

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Fulfil legal obligations
  • Improve our services
  • Resolve disputes

Information no longer required will be securely deleted or anonymised where reasonably practicable.

10. Your Rights 

Subject to the Malaysian Personal Data Protection Act (PDPA), you may request to:

  • Access your personal data
  • Correct inaccurate information
  • Withdraw consent, where applicable
  • Request deletion, where legally permissible

Requests may be submitted using the contact information below.

11. Contact Us 

For any enquiries regarding this Privacy Policy or your personal data, please contact:

Little Penang Restaurant & Bunga Kantan

Email: [Insert Email]

Phone: [Insert Phone Number]

Website: www.littlepenangkafe.com.my & www.bungakantan.com.my 

12. Changes to This Privacy Policy 

We may revise these Terms & Conditions at any time.

Updated versions will be published on this Website.

Continued use constitutes acceptance of the revised Terms.